Shipping & Returns Policy

At Elite UTV Parts, we are committed to providing fast, reliable shipping and a straightforward return process. Please review the information below to understand our shipping, delivery, and return policies before placing an order.

Shipping Information

Most orders over $99 qualify for free shipping within the contiguous United States. Orders under $99 are subject to a flat-rate shipping fee of $50.

However, certain oversized products, special-order items, and select products may not qualify for free shipping. Additionally, some products cannot be shipped internationally due to manufacturer restrictions.

Our shipping department processes orders Monday through Saturday between 8:00 AM and 4:00 PM Eastern Time. In most cases, orders ship within 24 to 48 hours after processing.

However, shipping times may vary depending on product availability, seasonal demand, warehouse locations, or custom-built items. To help customers plan accordingly, estimated shipping times are displayed on each product page.

If an item becomes backordered, we will contact you by phone or email as soon as possible.

Order Tracking

Once your order has shipped, tracking information is typically provided within a few hours. Depending on the products ordered, you may receive multiple tracking numbers if items ship from different warehouses.

Please note that orders are not processed on Sundays or major holidays.

Return Policy

We want you to be satisfied with your purchase. Therefore, eligible products may be returned within 2 weeks of delivery, subject to the conditions outlined below.

Return Requirements

To qualify for a return:

• Items must be returned within 2 weeks of receipt.

• Products must be new, unused, uninstalled, and in original packaging.

• All returns must be inspected and approved before a refund or exchange is processed.

• Customers are responsible for return shipping costs unless an incorrect item was shipped in error.

• Exchanges will be processed after the returned item has been received and inspected.

Non-Returnable Items

The following items are not eligible for return:

• Custom-made or special-order products

• Windshields with protective film removed

• Products showing signs of installation, use, or damage

• Items returned without original packaging

Furthermore, products that do not meet return requirements may be denied a refund or exchange.

Restocking Fees

Certain manufacturers may charge a restocking fee. Therefore, the applicable fee will be deducted from your refund when required.

Minimum manufacturer restocking fees may include:

• SuperATV – 10%

• Corbin Custom Works – 5%

• High Lifter – 10%

• HMF – 10%

• Ricochet Off Road – 5%

• Axiom – 5%

• XTC Products – 5%

• FACTORY UTV – 8%

Refund Processing

After your return has been received and approved, refunds are typically issued within 24 hours. However, many refunds are processed sooner depending on the payment provider and financial institution.

Please note that original shipping charges may be deducted from refunds for orders that originally qualified for free shipping.

Product Fitment Responsibility

To help ensure product compatibility, we request your vehicle’s year, make, and model during checkout.

However, customers are responsible for verifying fitment before placing an order. Product compatibility information is listed on each product page whenever available.

If you are unsure whether a product fits your vehicle, we encourage you to contact our sales team before ordering. We are happy to help you select the correct UTV parts and accessories for your machine.

Contact Us

If you have questions regarding shipping, delivery, returns, exchanges, refunds, or product fitment, please contact our customer support team. We are always happy to assist you and ensure a smooth shopping experience. Click Here to visit our contact page